Thank you for visiting and shopping at Elezi Collection. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|Delivered at your nearest ACS courier||1-3 business days||3.50euro|
|Delivered at your door by ACS courier||1-3 business days||5.50euro|
|Free delivered at your door by ACS courier (For orders more than 50euro)||1-3 business days||FREE|
|Free delivered at your nearest ACS courier (For orders more than 50euro)||1-3 business days||FREE|
Delivery delays can occasionally occur.
Elezi Collection is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Cyprus.
Refund and Cancellation
We don’t offer a refund on products sold at our online shop but we offer an exchange in case of return.
In order to be eligible for an exchange, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your exchange with another product.
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for an exchange.
If anything is unclear or you have more questions feel free to contact our customer support team at firstname.lastname@example.org or +357 26949440 .